Awards

The people have spoken… Readers' Choice Diamond Award recipient in the 'Best Florist' category for the last 20 years!

2014 Burlington Post Readers Choice Award Logo
2013 Burlington Post Readers Choice Award Logo
2012 Burlington Post Readers Choice Award Logo
2011 Burlington Post Readers Choice Award Logo
2010 Burlington Post Readers Choice Award Logo
Burlington Post Readers Choice Logo 2009
Burlington Post Readers Choice Logo 2008
Burlington Post Readers Choice Logo 2007
Burlington Post Readers Choice Logo 2006
Burlington Post Readers Choice Logo 2005
Burlington Post Readers Choice Logo 2004
Burlington Post Readers Choice Logo 2003
Burlington Post Readers Choice Logo 2002
Burlington Post Readers Choice Logo 2001
Burlington Post Readers Choice Logo 2000
Burlington Post Readers Choice Logo 1999
Burlington Post Readers Choice Logo 1998
Burlington Post Readers Choice Logo 1997
Burlington Post Readers Choice Logo 1996
Burlington Post Readers Choice Logo 1995
Burlington Post Readers Choice Logo 1994

FTD Awards

FTD TOP 100 Worldwide Florist for the past 17 years!

FTD TOP 100 Florist Logo 2010
FTD TOP 100 Florist Logo 2009
FTD TOP 100 Florist Logo 2008
FTD TOP 100 Florist Logo 2007
FTD TOP 100 Florist Logo 2006
FTD TOP 100 Florist Logo 2005
FTD TOP 100 Florist Logo 2004
FTD TOP 100 Florist Logo 2003
FTD TOP 100 Florist Logo 2002
FTD TOP 100 Florist Logo 2001
FTD TOP 100 Florist Logo 2000
FTD TOP 100 Florist Logo 1999
FTD TOP 100 Florist Logo 1998
FTD TOP 100 Florist Logo 1997
FTD TOP 100 Florist Logo 1996
FTD TOP 100 Florist Logo 1995
FTD TOP 100 Florist Logo 1994

Archived Customer Reviews and Testimonials

Back to current Customer Reviews and Testimonials

Sep 29, 2010
Dear BrantFlorist, I have a call from Ms. MacDonald who is thrilled with the beautiful flowers. Thanks.
E.B.

Sep 28, 2010
Margie,
I just wanted to thank you and Brant Florist's for the arrangement and delivery of the flowers today.
She loved them.
Thank you,
Matt

Sep 27, 2010
Thank-you for your proffessional services

Sep 24, 2010
Thanks Ken, once again you are a great help!
Sincerly Jeff

Sep 23, 2010
Just received word that my arrangment has been received and the recipient was very pleased. Thank you!
Arlene T.

Sep 23, 2010
Thank you for your efficient service. It's my first time using your services. The web site works really well. Very user friendly. I will be in Toronto on Saturday and will see the arrangement. I am sure it will be perfect, but I will give you feed back.
It has been a pleasure dealing with you.
Thanks very much,
Katherine S.

Sep , 2010

Sep 22, 2010
Thank you for shipping at such late notice - it arrived and was much appreciated by the receiver!
….lesley

Sep 20, 2010
Thank you, the flowers were beautiful!
Deborah C.

Sep 17, 2010
Thank you they are beautiful
Bill H.

Sep 16, 2010
I wanted to thank you so much. I was skeptical to do and online order for flower because I had a bad experience previously. The flowers were for my best friends 30th bday and we now live 2 provinces apart. She was so surprised and said that the flowers were beautiful!! Thank you so much for helping me make my friends birthday special. I will now start ordering flowers online again... But only from you, of course! :)

Thanks again!
Erin C.

Sep 14, 2010
Hi there,
Thank you for the update. Please keep me posted as to when the flowers are delivered. We really like your floral arrangements – we have yet to work with a company that does better.
Kind regards,
Julie Y.

Sep 14, 2010
Thank you. I can always count on your delivery and professionalism.

Sep 13, 2010
I have bookmarked your site as always receive great service from Brant Florist.
Thank you. Margaret W.

Sep 13, 2010
Dear Brant Florist, Thank you very much again for your wonderful services.
I heard that the flowers and vase were beautiful. Since I was not able to be there for the funeral myself, it was particularly important to me that the flower arrangement was able to reflect my feelings. Ordering online is always a risk, as the consumer is unable to see the final product for themselves prior to delivery. I am happy that I have been able to depend on you. I have used your services in the past and heard great things from the recipient. I will definitely continue to rely on you in the future.
Thanks again,
Jaimie

Sep 10, 2010
I am originally from Oakville--every thing I've sent to people from you guys I've received heaps of praise.
Keep up the good work!

Sep 2, 2010
I called this morning and they were delivered now! Beautifull arrangement thankyou very much.
Debi L.

August 31, 2010
Many thanks for your help i know this was not an easy one! The balloons are lovely, def be using your company again.
Christine D.

August 29, 2010
Hi Ken,
THANK YOU so very much for delivering the flowers to Katherine in Encino, CA.
It has been a pleasure doing business with you and I will definitely use your services again in the future.

Kindest Regards,
Marcelle F.

August 25, 2010
Thank you so much for your speedy service.
The flowers were beautiful.
Christine T.

August 25, 2010
Hi…My Mother loved her flowers…she said there wasn’t even room for a toothpick – as the basket was so full of flowers. Thanks for making her 84th birthday a Happy one!
All the best,
Lesley G

August 20, 2010
Thank you Ken.
I appreciated your prompt response and rectification of my invoice.
I’ve also received the confirmation on the delivery.

Kind regards,
Michelle

August 19, 2010
Delivered - perfect - THANKS!
Sue C.
Human Resources Administrator

August 16, 2010
Good morning,
Thank you for the delivery, the flowers were beautiful.
Regards
Pauline H.

August 12, 2010
The delivery was as requested and the bouquet is exquisite. The recipient was very happy. Thank you once again for your excellent service.
Sheila S.

August 2, 2010
Thank you so much! You guys are the best.
Jared

July 29, 2010
thank you so much! made her day !

July 28, 2010
Thank you very much for the great service and follow up.
We got a message to day that they were successfully delivered and were beautiful, Many Thanks.
K. Stewart

July 28, 2010
Dear Sir or Madam,
I just have to compliment you on your service. Not only was my order shipped at the appropriate time, but the floral arrangements (all four of them) were beautiful and the pricing was quit affordable. I have used other online florists before and I don't believe they compare in quality service or price. My mother, who lost her husband, was so happy with the beauty and fresh look of the flowers. It actually helped her in her grief. Again, I wanted to make sure I commend you and the florist.
Thank you,
A new and now forever customer!

Joyce T.

July 25, 2010
Thank you for being so prompt delivering the flowers in time for Mary's birthday.
Judy C.

July 20, 2010
thanks so much for the great follow-up - I will definitely use your service again.

July 19, 2010
Thank you Ken - I just spoke with our friends in Scotland and they said that a lovely arrangement arrived a couple of days ago. We appreciate all of your help tracking the order.
all the best
e.

July 19, 2010
She received them and she was very pleased and loves them thank you very much for making her day.....

July 18, 2010
Thank you very, very much for your quick reply!
Amazing
with appreciation

July 16, 2010
Thank you. The arrangements were lovely.
Deb T.

July 15, 2010
Thanks so much for your great service. Trinity was so excited to receive the balloons this morning!

July 15, 2010
Thank-you for making a GREAT arrangement of flowers for my mother.
L. McNeill

July 15, 2010
Dear Ken Bolt,
I appreciate the efforts you have gone to in order to fulfill my request and, since Lori was delighted with what she received, then I am a "happy Customer" and will certainly use your services again.
Regards,

Heiko B.

July 13, 2010
Thanks Ken, beautiful arrangement.

July 11, 2010
Perfect!
Thank you so much.
Sincerely
Bianca T.

July 12, 2010
Hi Brant Florist
A Big Thank You for making our friends so happy with their Gift Basket. They said they had never received anything like it before, it made them cry with joy. The Basket was stuffed with all sorts of fruit and goodies - they couldn't believe it. And to top it off - they had just returned from shopping and realized they had forgotten to buy fruit and then their Basket arrived. It could not have been more perfect.
Thanks for the Great Product and Terrific Service!!
Best wishes
from a Happy Customer in Barbados

July 8, 2010
I was told that the flowers were beautiful. they were delivered right on time.
Thank you
Isabelle T.

July 7, 2010
THANKSSSSSS AGAIN to Brant Florist!!!!!! She was THRILLED and as I mentioned she said it filled the room with happiness! WELL DONE AGAIN Brant Florist!!!
CHEERS!!!!
Shelley S.

July , 2010
Jeff and Sarah Murphy Wedding
Photo of a Wedding BouquetPhoto of a Wedding Bouquets
Thank you so much!
The flowers were wonderful. They made a perfect time even better.
Joan Murphy

July 2, 2010
Just a note to let you know that the flowers you delivered were absolutely beautiful !
I also received the invoice.
Thanks very much for the excellent, caring service.
Regards
Michael and Patricia D.

July 1, 2010
Thanks! I have received the delivery confirmation now.
Your prompt follow-up is much appreciated.

Jenn S.

June 24, 2010
Great. She will be so happy. Thank you. You guys are extremely efficient and I like the website layout. Made my ordering really easy.
Thanks,
Summer Kelly

June 22, 2010
Thank you so much!
Regards,
Arlene

June 21, 2010
Thanks very much - I made someone's day!

June 18, 2010
Thank You so much for your service. I will recommend you for sure to friends and associates.
It has been a great comfort to know that the delivery of our sympathy flowers to Italy were on time and wonderful. You have been great in letting me know the status of delivery through email as well.
Great Job! I look forward to doing business with you once again in the future.

Thanks Again,
Maria C.

June 18, 2010
Thank You so much for your service. I will recommend you for sure to friends and associates. It has been a great comfort to know that the delivery of our sympathy flowers to Italy were on time and wonderful. You have been great in letting me know the status of delivery through email as well.
Great Job! I look forward to doing business with you once again in the future. Thanks Again,
Maria C.

June 18, 2010
Thank you.
Fatima is happy with the flowers
and also Dushka is surprised and happy with the flowers. She even sent us the photo!
Regards, Grahame J.

June 17, 2010
Thank You! you are a wonderful company to deal with.
gloria

June 17, 2010
Your flowers were beautiful and arrived on time. Thank you.
Margaret.

June 15, 2010
Thank you. My wife called me and was thrilled with her flowers!
I had chosen Brant Florist from Google because of the ratings people gave them. I will highly recommend them to anyone I know.
Thanks again
Rod B.

June 9, 2010
Wanted to commend what a great online service you have - I could easily view products online, order, pick a card,write a personal note, and have it dilivered the next! And i didn't even have to leave my desk at work! Thanks so much for your service!
Thanks
Hitesh

June 8, 2010
Thank you for the flowers you delivered on June 8th to Ena Kerr at her school in Hamilton. I have already received many compliments of how beautiful they were. Also, thank you for remembering to sign the card for me and the update regarding your stock of lilies. All very much appreciated!
Thank you!
Stephanie

June 5, 2010
Thank you for all your hard work guys. Much appreciated.
Benny J.

June 5, 2010
Was extremely satisfied with your service, will return for business.

June 4, 2010
The flowers were beautiful - many compliments on them.
Thank you.
I won't hesitate to use your business again.
Nancy M.

June 2, 2010
Dear Sir/Madam,
Thank you very much for delivering the flowers and bear so fast. Your company has been great to me and I will use you more often in the future.
Thanks.

June 1, 2010
Dear Brant Florist Team
Wish to thank you very much for the perfect, conform, punctual & efficient service.
Received already a mail from a happy family-member being so surprised with the nice flowers on the occasion of her 80th birthday, which was remembered of her belgian relatives !
We are happy having traced you on the internet and hope you can be of service in the future.
Kind regards.

May 22, 2010
Thank you for helping me today.
Enjoy the day!
Fran

May 21, 2010
Thanks, my Mom was thrilled with the flowers!

May 21, 2010
Thank you so very much for acting on my request to expedite delivery.
My mother loved the arrangement and the blooms continue to open up two days later.
I will definitely use your services again in the future.
Cheers,
Debra

May 20, 2010
thank you, Joey already called to thank me. She said they were beautiful. Thanks so much.
Theresa

May 20, 2010
She was absolutely delighted with her flowers just what we ordered. Thank you
Jean E.

May 10, 2010
My mother was thrilled with the floral arrangement and the delivery easily met my request around timing. Thank you so much I will order from Brant Florist from now on.
Sharon M.

May 8, 2010
My Mother was absolutley delighted with the flowers. Many thanks . Although I still think I should have qualified for the 5% discount on the vases promotion.

Jane Litzgus

May 6, 2010
Thanks so much. I’ve already heard from my Mom who says the flowers are beautiful!
Please email a copy of the order for my file.
Thanks again, appreciate it!
Leslie B.

May 6, 2010
Thank you. The flowere were beautiful.
Elaine L.

May 4, 2010
Thanks for making the whole process so easy
Regards
mike d.

Apr 30, 2010
Thanks very much! I was out of town but spoke with my Mom and Dad today and they said the flowers were beautiful.

Thanks again,
Cathy

Apr 30, 2010
On April 7th I ordered a white basket of spring flowers from your website for my sister-in-law's birthday.
Incidently, I appreciated your heads up about my order for her last year. On April 21 I went to see her at her home. The flowers were still beautiful, a few beginning to droop but otherwise a lovely basket.
I want you to know how pleased she was and how pleased on I am that I can count on you to deliver the "goods". Many thanks.
Sincerely
Mary Ewan

Apr 26, 2010
Thank you for the flowers you delivered to the Late R.A. The flowers were beautiful.
Karen S.

Apr 24, 2010
Dear Ken,
Flowers arrived and Anita was very pleased with them.
Thanks for your attention.
Kay

Apr 15, 2010
Thank you so much for the bouquet you delivered to the Agnews at the Brant Centre today. Mrs A. said it was absolutely beautiful, and she was thrilled with it.
Regards,
Carol H.

Apr 15, 2010
The flowers were beautiful.....and your service is fantastic. Thank you so much. I will definitely use your services again.

Thank you,
Romina T. - Property Manager

Apr 9, 2010
Thank you…you made our days…cheers!
Corey E. – Safety / Quality Representative

Apr 5, 2010
Thank you very much.
They have received and loved it.
Best greetings
See you next year same time.
Serap B.

Apr 3, 2010
Thank you for the confirmation; really great service !!
Dan S.

Apr 1, 2010
I had your website bookmarked. I have always had great service from you, so although we have moved from Burlington some time ago, I use your business whenever I want to send flowers out of town.
Thank you,
Margaret W.

Mar 31, 2010
Again, I would like to thank you for another beautiful floral arrangement. My aunt and uncle are the envy of their retirement community. I believe it was Greg that took my order for the Easter flowers. What a wonderful job he did!! Will be in touch prior to the next holiday.
Best Regards,
Connie W.

Mar 28, 2010
Thank you for the reply. I also appreciate that you personally delivered after hours to make sure the recipient received the flowers. I will make sure to order again from you in future.

Mar 27, 2010
I would like to thank you for the fast delivery and the flower was perfect. I currently deploy overseas and I will definitively make an other order with you I had a very good service.
Thank you again and Have a nice day.
Jean

Mar 25, 2010
Mom called to say she received the basket and flowers and she loves them.
Thanks for making her gift special!
Cindy

Mar 21, 2010
Yes Ken, permission granted to publish feed back! I have since been sent a photo of the arrangement. I was equally surprised and pleased to see that you had added several varieties of Australian Gums!

This is the thank-you email that came with the photo of the arangement from the recipient: "Dear W______, Saying 'thank you' is not enough to express my joy in having received the beautiful bouquet from you and also receiving your love and greetings. How amazing you are! The pictures will give you an idea of how lovely the arrangement is of lightly-scented cream roses and eucalyptus. I wish you could smell them. The card is beautifully written too."

Mar 8, 2010
Awesome Job Guys!!
Thank you very much. I have one very happy 21 year old.
Well done!!!
Steve

Mar 8, 2010
I used Internet Explorer to find a suitable USA florist and was very impressed by your website and all of the facilities it offered - definitely one of the best I have looked at.
I hope your delivery and products are equally as good.
Many thanks in advance and best regards.
Charles H.

Mar 7, 2010
Thank you for this and the flowers, I am told, were beautiful, so please feel confident to use that local florist again.

Cathy

Mar 3, 2010
Ther recipient is happy, so I am.
Thank you again
Sincerly
A. B.

Mar 1, 2010
Hello
I understand from Mrs. Brown that the flowers were very lovely. Thank you.
Anne C.

Feb 24, 2010
Hi, I live in the UK and have family living in Oakville and Hamilton, Ontario. I have twice ordered flowers for birthdays online and have been very happy with your fast, efficient service. I'd just like to say 'thank you' for making their special day even better with beautiful bunches of flowers and a fantastic service.
Thanks, Rachel

Feb 17, 2010
Good afternoon,
We just returned from the funeral home. We saw the basket of flowers I ordered from you and it was lovely. Several people commented on how nice a touch the butterflies were on top of it. Thank you very much for making sure it arrived in time.

Feb 16, 2010
Hello Brant Florist folks!
Just wanted to say a tremendous THANK YOU for the amazing flowers that were sent!
I've been using other floral delivery companies, but wanted something different this time around as the flowers I ordered were more important than usual. I found you guys on the web, looked at the testimonials and went with you.
Scot S., IL, USA

Feb 16, 2010
Hi,
I Recently had you guys deliver flowers on valentine's day for me, and you did a great job!
Thanks to you and all your team!
Sincerely,
Lawrence

Feb 15, 2010
Thank You for delivering on time, my girl friend and I are pleased with your service.
Paul R.

Feb 12, 2010
Ken,
Thank you very much. The envelope was sealed and the flowers were left with the neighbor, just as I asked. Thank you. I will be using this company for all my future holiday needs.
Henry

Feb 12, 2010
Hi Ken,
I just wanted to express my thanks for delivering the roses to Andrea. She's extremely happy with them, so I'm very satified with your service. You will definitely get my business again in the future.
Many thanks,
Andy

Feb 12, 2010
Thank you guys so much for the prompt delivery! My wife got it around noon, well before she had to leave for the day. She's loving them.
Thanks!
Steve

Feb 12, 2010
Would just like to say thankyou for your service and very prompt delivery. you have made my friend a very happy lady. once again, thankyou
Dave Frew

Feb 10, 2010
My wife just called and let me know the flowers arrived. That is great service thank you! We will do business again.

Feb 5, 2010
Thank you for the funeral tribute you sent last month. It was beautiful.

Feb 3, 2010
She received the flowers said they were beautiful. Thankyou look forward to doing buisness in future.

Feb 3, 2010
Many thanks for your assistance.
Opened your site via Interflora usa in the first instance and you were affiliated.
Excellent site and would use and recommend you again.
Jim H

Feb 2, 2010
I have spoken with Kellie (it's her birthday today) and she told me she has been contacted by the florist, and they will be delivering the plant today.
Thanks for your diligence. It makes you my favourite florist.
Catherine

Jan 28, 2010
THANK YOU FOR CONFIRMING MY ORDER FOR ELEANOR IN COLLINGWOOD. I'VE ALWAYS RECEIVED MUCH APPRECIATION FROM RECIPIENTS OF YOUR FLOWERS.
Ruth B.

Jan 27, 2010
Thank you, the tulips sent onthe 23 Jan to mr and mrs _____ were good, they sent me a photo of them. Mrs S. UK.

Jan 22, 2010
Once again the flowers were very beautiful, as soon as I walked into the church I knew which one you had created for us.
Karen

Jan 21, 2010
Thank You
This was the first time that I have used your services, it was so easy and efficient and I really appreciated your quick response with confirmation of my order and of delivery.
I will certainly be using you again.
Freda M.

Jan 16, 2010
Hi Mr.Bolt,
I wanted to send you off a quick message letting you how very much my mother loved her arrangement! Although I am aware that it is not your actual store that puts the 'arrangement' together because the delivery address is just too far away... I know very well firsthand that Brant Florist is one of the best! So in placing my order through Brant Florist, I felt it would still give me the best chance at you guys finding a more than suitable, and experienced Florist that would be in a much closer proximity to the delivery address that would put together something just as special as someone at Brant's would do.
I use to reside in Burlington, and Brant Florist was always my first choice when ordering flowers. I'm glad to see that with the use of the internet I can still be a loyal customer of yours, and still receive the high quality of customer care and service just like before. If possible, could you please pass along to the delivering Florist my gratitude and appreciation for the wonderful job they did in putting together my mother's arrangement. I can now again look forward to sending those that I love and care about, beautiful flower arrangements knowing that they will be receiving the best.
Sincerely,
Paula J.

Jan 15, 2010
Nice doing business with youy company. I like your service

Jan 14, 2010
My sister..who is fussy...said her flowers were fabulous...my whole family will now use you....thanks...Michele

Jan 13, 2010
Dear Brant Florist
You've done it again!! - You guys are one of the finest companies I've ever dealt with - you ALWAYS "deliver"!!
I live in the UK and have done buisness with you 4-5 times now and you've never let me down.
Thanks a lot.
Regards
Terry R.

Jan 13, 2010
Every Christmas season my sister-in-law gifts us a beautiful holiday arrangement to grace our home from Brant Florist. Over the years they have taken many forms, some with ornaments, pics and beautiful containers; which I re-use every year. This year we were especially delighted as our arrangement arrived a week before the holidays and outlasted the entire two weeks right through and after New Year's. The greenery was fresh and the flowers bright. This arrangement not only adorned our table, but gave us many hours of enjoyment while adding to the Christmas décor in our home. Next time you want to brighten someone's life call Brant Florist. Carol K. Senior Account Executive

Jan 13, 2010
Just wanted to let you all know at Brant Florist that the baskets I have had to send out over the last month, the people receiving them have been so impressed and say they are beautiful!!! I have had to order at least 3 and did the best better & good and they all have been wonderful!
Thanks so much.

Regards,
Cathy

Jan 9, 2010
You got it there on time...I really appreciate it...you guys are the BEST florists I have ever used. Have a great day. Michele M.

Jan 5, 2010
Thank you for making my Sister's Birthday special by putting together a beautiful bouquet and delivering it so quickly. I spoke to her at lunch today and she was happy and said the flowers were beautiful.
Satisfied Customer
John S.

Dec 31, 2009
Thanks very much...... all received now & one very Happy Great grandma! Next time I will call earlier with my order!
Elaine

Dec 31, 2009
I have a happy girlfriend. Thanks for the one on one help. I look forward to doing business with you again.
Sincerely,
J. D.

Dec 31, 2009
Hi Team
Thank you for the prompt delivery of my order. My friend is delighted, once again, with the flowers you sent.
I would like to take this oppertunity to wish you all and your families a very Happy, Healthy and Prosperous New Year.
Thank you again.
Frances

Dec 29, 2009
Thank you for the excellent service!
Pascoa F.

Dec 29, 2009
Thank you for such efficient service and sending the Delivery Confirmation Email is a great idea.
Susan M.

Dec 29, 2009
Thank you so so much for the order I placed!
I really made my friend's day especially as was delivered on a bank holiday!
am very impressed with the service on this site, will definately use again!
Liz G.

Dec 29, 2009
Nice gift has been delivered on Dec 28.
Thank you!
Peter

Dec 29, 2009
Thank you so very much. You at Brant Florist are the best!
Jacquelyn B.

Dec 28, 2009
Thank you in advance.
I have ordered through Brant Florist in the past and was very satisfied.

Dec 27, 2009
Many thanks for your swift response. The recipient has confirmed that she has received the flowers with additional roses and received a personal apology from the florist. She is pleased with the flowers.
We are therefore satisfied with the outcome.
Regards

Margaret S.

Dec 25, 2009
Your Christmas flower arrangement for the table was another masterpiece. It provided my friends with the message that I wanted to be there with them. Thank you for "always delivering the message that I care" about them. Bill W. Pittsburgh, PA

Dec 24, 2009
Thank you for your wonderful service,,, Have a very merry ho ho!!!! Janet T.

Dec 24, 2009
Thank you...my parents LOVE the arrangements you make..and are so thrilled to get them...I really appreciate it...Happy Holidays..Michele M.

Dec 22, 2009
Thank you so much for your fantastic service. I was on the phone with my Mother in law when she received them yesterday and she loved the arrangement. I always appreciate your easy and convenient web site and the reminders.
Thank you again.
Merry Christmas.
Sincerely,
Cathy W

Dec 23, 2009
Dear Ken,
Thank you for your attention and notice. My mother is 91 years old and is very pleased with her gift.
Sincerely,
Ed C.

Dec 22, 2009
Thank you to Brant Florist staff for excellent service in August, and wishing you a very Happy Christmas and all the best for the New Year!
Sincerely
Pauline C.

Dec 21, 2009
Thank you all so much for making my aunt very happy her flowers were lovely but this is always the case wishing the whole team a great christmas and new year thanks for everything all year and will be in touch in the new year.
Marie M.

Dec 21, 2009
Thank you for the successful delivery of my flower order.
According to a friend, the arrangement was very well done.
Many thanks,
Gwen Q.

Dec 19, 2009
Thank you. The flowers arrived in the room, and apparently were beautiful! Merry Christmas!
Lorna B.

Dec 19, 2009
I just wanted to thank you for the lovely floral arrangement you delivered to my stepdaughter, she called me at work to thank me and was thrilled with your beautiful design .....stunning was the word she used!
This is the second time I have used Brant Florist and I will do so again. I work in the retail business myself and know how hectic this time of year can be, so a big Thank You for your wonderful service and a Merry Christmas to you all.
Jane M. Oshawa, ON.

Dec 18, 2009
Thank you, the order was delivered and the recipient was delighted.
Lenore L.

Dec 18, 2009
Our thanks for your excellent service. Ths recipient called us soon after the flowers were delivered, at our winter home in Dunedin Florida. Merry Christmas to everyone at Brant Florist!
George R.

Dec 18, 2009
Hi.
Thanks again for your excellent service. Our flowers sent to Rose Smith were a big hit. She was thrilled with the arrangement and especially with the Santa container.
We continue to refer your company to all our friends and family.
Thanks again and Merry Christmas.
Norm K.

Dec 17, 2009
Hi Guys,
Just to say thanks for the delivery of my Christmas Flower order. This is the second time I've ordered from the UK via BrantFlorist.com for delivery to my friend in Boston, MA, and both times have been faultless.

Jeff H.

Dec 17, 2009
Dear Ron and Ken, Thank you for taking care of my Mom's order so quickly.
She called the same evening and was just simply thrilled with the arrangement. My Mom does not thrill easily at 95 years of age. I cannot get up to see her until summer and your special really helped make her day!
Thank you, again. Merry Christmas and Happy Holidays to you and your staff.
Diane S. Huntington, West Viginia

Dec 16, 2009
Hi again Ken,
Thank you for everything, she was over the moon with the flowers and full of apologies for not being there on the day. Thanks again, I really appreciate all your help and a first class service.
Denis.

Dec 14, 2009
Ken – I wanted to let you know that the local florist went out to the delivery site and found that the poinsettia had been frozen and thus the reason for all of the breakage. Thank you for jumping on this right away – great customer service!!!!

Lori J.

Dec 10, 2009
Thanks, I was there when it arrived and it was lovely.
Sue R.

Dec 9, 2009
She loves them!
THANK YOU.
Margaret M.

Dec 7, 2009
Hi Ken
I got a call from the party the flowers were purchased for first thing this morning. She was absolutely thrilled. br> So thank you very much!

Debbie

Dec 7, 2009
Thank you. We have received a telephone call from our daughter-in-law who was absolutely delighted with the flowers and the service. We shall certainly use you next time we want to send flowers "across the pond".

Kath and Jim
England

Dec 3, 2009
I just want to thank you for confirming your delivery.

Because we live so far away from our children and grandchildren, it has been very important that any order is truly beautiful. My daughter assures me that your arrangements are truly artistic and gorgeous.
Also, thank you for the calendar.

Sincerely,
Evelyn K.

Dec 3, 2009
Hi Ken,
The flowers were received, I spoke to the receipient yesterday and she was delighted with them. Thanks for all your kind help.
Best,
Andrew

Dec 3, 2009
I have been ordering from you at Christmas for 7 or 8 years, your items are beautiful!!
Angela

Dec 1, 2009
My childhood friend since we were 10 had a birthday today and loves your choice of cut flowers safely delivered this aft.
Thank you. I will use you again.
Lynn M.

Nov 29, 2009
I just wanted to thank you for the great service you offer and the beautiful calendar, it is very rare to receive calendars these days, I really appreciate it.
Thank you
Anita G.

Nov 27, 2009
Dear Anne
Just a quick note to say thank you very much for all your help today. The flower arrangement was beautiful and had all her favourite flowers in her favourite colours. Thank you.
Have a great day.
Kim

Nov 25, 2009
Ken Bolt,
Once again I would like to thank you and your staff for the prompt service on e-mail orders I placed with Brant Florist. It is great to have the reminder service of special dates and the confirmation of orders placed and received. The "little olds" to whom I have been sending flowers have been telling me of how beautiful the flowers and arrangements have been. I would certainly recommend Brant Florist to be used for any occasion.
Kathy Z.

Nov 24, 2009
Dear Team
Thank you once again for delivering those flowers so promptly for me. My friend sent me a photo of them, they are absolutely beautiful.
I will certainly use your services next time I want flowers delivered in the States.
Thanks again.

Frances

Nov 24, 2009
Ted as always you came through for me. The Funeral arrangement for my brother-in-law was breathaking. I can't thank you enough for your effort in making it look cheery and vibrant and not like a funeral arrangement. Your choice of Cala Lillies, Birds of Paradise and others I'm not familiar with was perfect.

Nov 21, 2009
Thank you. The recipient loves them. She sent me a picture - I was a bit disappointed that the florist who filled the order did not have the green orchids I had hoped for, but, it looks very pretty and I'm glad my family member seems to like them so much.
I also sent another order that was delivered yesterday, and heard that they looked very nice, too!
Thanks!

Nov 21, 2009
Thank you so much for your efficient service.
Lynne W.

Nov 18, 2009
Hi Ken,
I contacted my sister yesterday and she has received the flowers.
Thanks for your good service.
Regards
Raj S.

Nov 17, 2009
Thank you so much for going the extra mile to fix this mistake! Wonderful to see and you can be sure I will order from you again. My sister says the flowers are gorgeous!
Regards,
Cheryl T.

Nov 17, 2009
Thank you swo much for being able to cope up for the changes I have made!
Excellent service!
Lyn

Nov 16, 2009
Thank you for meeting all of my needs! The flowers were just what I ordered and delivered on time. I am a repeat customer and will do business with you in the future.
Tracy in New Zealand

Nov 16, 2009
Thank you. The bouquet was there in a very timely manner and was much appreciated.

Nov 9, 2009
Dear Ken
Thanks!
Stephanie
Hong Kong

Nov 7, 2009
Thanks Ken.
I appreciate the confirmation message.
Best regards ~Nicola

Nov 6, 2009
Thank you, I did hear from her and she said that the flowers were stunning.

Nov 2, 2009
Thank you sooo much for the amazing flowers. My mother just loved them! They were just beautiful! I will continue to order from you whenever flowers are in order!!!!!
Thanks again!
Alicea

Nov 1, 2009
Ken, I was in on Saturday afternoon and the ladies that were working did a fantastic job of putting together exactly what I needed.
Thank you to you and your staff for putting together the perfect arrangement for my very specific needs. I appreciate it so much and will be back to your store when the need arises.
Sincerely,
Janet

Oct 31, 2009
Thank You soooo much!!!!
Kelly just called and said the arrangement is gorgeous.
I will definately order from you again and recommend your site to everyone I know.
Thank You
Helen

Oct 29, 2009
My sister phoned and thanked me for the beautiful flowers. I am most satisfies with your service and would use it again.
Beryl G.

Oct 27, 2009
Dear Brant florist,
Thank you for your services. Hope you keep up with the good work.
Regards
Dr. B.

Oct 27, 2009
Thank you very much. Half way around the world and you did a fantastic job and made my wife happy on her birthday. Thanks for being professional and getting her flowers to her.
Best regards,
Paul P.

Oct 26, 2009
Dear ken.....
I am not complaining at all about the value of money that your company charged ( I even dare to choose the best option). For me quality in number 1 and of course on time delivery will be expected as well. I know its not easy to arrange everything, therefore, I used your service (this is the 2nd time) because I know you can handle it well and will not dissapoint me. Though the delivery time beyond my expected time, I must admit that when I called to your company to make sure that the flower had to arrive before 2 pm, the florist could make it before 2pm. Therefore, I am please that the lady received before she left the house. And I am please with your flower arrangement. You can expect me to shop at your company at least twice a year for The U.S delivery.
Best regards.

Oct 27, 2009
My sister received the flowers on her birthday, it meant a lot to me because we live very far apart. Thank you very much. This was very important to me, and it meant a lot. I really appreciate it:)
Milena R.

Oct 15, 2009
You guys were awesome. Even down to the blue ribbon request. You were quick, professional and readily available for any questions that I had. I will definitely use your business again in the future. This was by far the best floral delivery experience that I have ever had. Thanks so much. My husband actually loved it and his co-workers gave him cudos for having such a great wife.
Thanks again.
Becky C.

Oct 7, 2009
Thank you so much! My parents were thrilled by their flowers and called to say how beautiful the arrangement and vase. I so appreciate being able to work through you to bring some joy to my folks on their anniversay!
Karen M.

Oct 7, 2009
Thank you for making the delivery. Marilyn was very pleased with your arrangement.
Many thanks and Best Regards

Oct 6, 2009
Hi! Good afternoon,
FYI… both my Mother in White Rock, BC and my Aunt in Westbank, BC loved the flowers that were organized by your Company for delivery on Sept 28th. My Grandmother was a sweet and exceptionally amazing person who we miss terribly so having some beautiful flowers to remind us of her, is very special. Thanks kindly for doing such a great job!
Best regards,

Karen B.
Delta, B.C.

Oct 6, 2009
It's comforting to know that inspite of the internet, I am still dealing with Brant Florist. I used to go to your shop and you always did an outstanding job.

Thank you - Rose

Oct 2, 2009
Greg,
Thanks for the great service. Much appreciated.
Gary

Oct 2, 2009
Thanks so much! I just received a call from my Mom saying she got flowers today and I was a bit upset because her birthday is Tuesday and she is going to be all alone as my Dad is out of town and I wanted her to receive something special on her day to break up the loneliness. I appreciate the fact that they will re-deliver flowers on her birthday. Which is very kind of them.
Thanks,
Tammy

Oct 1, 2009
I would just like to say thank you for all you assistance. Greatly appreciated
Regards
Heather D.

Oct 1, 2009
Thank you.
Gale called to let us know that she received our beautiful flowers.

Oct 1, 2009
Thank you so much for delivering the floral arrangement yesterday.
The recipient was very appreciative.

Jeanette

Oct 1, 2009
Great. Thanks for the excellent service and follow up.

Sep 30, 2009
Ken,
Thank you very much for this, and your service. I appreciate it greatly as I am in Afghanistan and unable to do it myself. I will be using Brant a lot in future, and reccomending it to those with me!
Amy

Sep 28, 2009
Thank you all. She was very pleased with your presentation.
Gary E.

Sep 29, 2009
Hi Ken,
Thank you for your service. My mum enjoyed her present.:-)
Julian.

Sep 26, 2009
I like your company. Thank you!
Max

Sep 25, 2009
Just a short note to thank you for your excellent service.
Greatly Appreciated,
Anthony B.

Sep 20, 2009
Thanks, Margie,
The flowers were beautiful.
Sincerely,
Janice Rapson

Sep 16, 2009
Thank your for the confirmation.
I've been soooooo worried they wouldn't get to her.
You've made my day! Next day delivery in Belguim is awesome! Delivered today and confirmation recd today. Very Impressed.

Stacey

Sep 14, 2009
We spoke to John’s parents yesterday in Windsor, and they were thrilled with the flowers they received on Saturday for Grandparents Day arranged thru’ you. They raved about the particular mum bloom, it was a good size and just beautiful, and we want to let you know the positive feedback we received and thank you, as this gesture truly made their day.

Thank you,
Edith and John

Sep 11, 2009
Dear Jackie:
The flower arrangement was very beautiful. Thank you.
Sincerely,
Maureen K.

Sep 9, 2009
The flowers were beautiful. Thank you so much for doing such a good jub for us.

Sep 7, 2009
Thank you for the awesome flower arrangement that you made for our relatives. They were just so beautiful and the family loved them.

George and Ingrid

Sep 6, 2009
Thank you very much. I am impressed with the efficient service.
F Smith

Sep 5, 2009
Dear Ken,
I have just had a call from Dr. A. in Edmonton very embarrassed (but pleasantly) about the 2nd arrangement of flowers and the chocolates delivered as an apology. Please thank the local florist on our behalf both for the gesture and for the quality of both arrangements. Dr. A. loves flowers and was delighted with them.

Sep 1, 2009
I do not do this often but I had to tell you how wonderful your flowers were! I have not even seen them but my friend told me they were unbelievable!!!!
I hope she remembers to take a picture, as my order was a little different, to say the least!

She said the note I sent along with it (it was pretty long) was beautifully typed, and the whole thing was amazing. It was for her husband , who is recovering from a triple bypass. She told me he was smiling from ear to ear, and he loved it.

Thank you so much. I will be using you again. You have a unique service and I will be sure to recommend you to all of my friends.
Thanks again for everything

Diane W.

Aug 27, 2009
Hello,
I ordered flowers for my Mom's birthday. She said the bouquet was beautiful and smelled so wonderful that she could not leave the flowers at work, she had to bring them home so she could continue smelling them all night.

Good job!!
Julie P.

Aug 27, 2009
Brant Florist Team,
Many thanks for great service once again. Our daughter and husband were thrilled with the flower arrangement. It was exactly as I had ordered, fresh and beautiful.

Best regards,
Gail
Bank of Montreal

Aug 25, 2009
Many thanks for your excellent customer service!
Nadia
Regional Municipality of Halton

Aug 22, 2009
I wanted to pass on how pleased I am with your service. I wanted to send a formal arrangement for a funeral and I had to place my order online. I had a specific idea of what I wanted and I couldn't find what I was looking for on any of the popular florist websites, so I Googled "Design your own arrangement" and your website came up. I specified exactly what I wanted, named my price, and the arrangement that was delivered to the funeral home was perfect, exactly what I had in mind.
Thank you!
Lenora G.

Aug 21, 2009
Hi ken,
Thank u so much for making her day so special. My friend emailed me the snap of that and i'll say a job well done...thank u so much once again.
Rachna

Aug 20, 2009
Dear Ken,
Thank you very much , the basket already delivered and i really appreciate your services.
Best regards,
Medhat

Aug 20, 2009
Good morning!
My sister, Agnes loved the enormous bouquet which she received. I appreciated the discount coupon which was emailed to me -thank you!

A happy client,
Florian N.

Aug 15, 2009
Thanks so very much for your diligence and patience.
Geraldine C.

Aug 15, 2009
I found you online. I began the transaction online but there was an error and your website direct me to your phone number. It's a pleasure to do business with you.
Thanks for the quality of the service.
Sheila L.

Aug 13, 2009
Hi Brant Florist team, I Think you have an awesome website and the best prices in town.

Andréa

Aug 13, 2009
Thank you very much for the great service. I appreciate your help!

Aug 10, 2009
I was very impressed by your on-line web ordering format. It is easy to follow and very clear as to the information required. I would not hesitate to use your website again. Shirley C.

Aug 5, 2009
Hi,
I currently am stationed overseas with the military in England at an RAF (Royal Air Force) Lakenheath. I did forget to include my name on the card. Thank you for notifying me. Thank you for taking the time to get a hold of me, I am very grateful for your time. Thank you,
Keith K.

Aug 4, 2009
Hi Ken - yes, the flowers are beautiful. Thank you very much for your professional service. Lorne.

July 25, 2009
The flowers arrived.
I found your site via a search engine. In this case I used Google. I am in Australia but daughter (and now granddaughter) with you in Toronto so internet seemed a good idea rather than using international services such as inetrflora. Hoped to find a reputable local service. Seems I did. Will put you in my 'favourites' menu as I guess there will be many more times I need your service. Ta again
New granddad.

July 19, 2009
I found your website in Google and found it to be very straightforward and I appreciated it's ease of use!

July 10, 2009
Just a quick thanks for the 9:00am delivery. It was nice to be there "sort of". Anyhow I wanted to let you know that your service was excellent.
Tim H.

July 10, 2009
Just a quick thanks for the 9:00am delivery. It was nice to be there "sort of".
Anyhow I wanted to let you know that your service was excellent.

Tim H.

June 25, 2009
Hi Ken,
Thanks so much for the flowers; my sister just loved them. She said it was the prettiest bouquet she has received.
Take care,
Joanne

June 24, 2009
I want you to know that your bouquet was perfect in brightening the day of my girlfriend, and that I thank you very much for making that happen! I had actually been undecided whether to order pink or yellow roses since our relationship is but several weeks old and I'd not sent flowers previously. I understand the bouquet turned out to include both pink and yellow roses. It was tied with a butterfly tie...which ironically happens to be something of a symbol for her in her life. All in all, your bouquet couldn't have been more appreciated by both of us. Thank you too for being able to deliver the bouquet during her work hours at the school.

I'm on the west coast of the US this week, and she's wondering how I managed to do this. But the credit goes to you.

Thanks again!
John

June 23, 2009
Excellent, change of flowers is no problem
Thanks for confirming address and delivery. Your customer service has been amazing.
Greatly appreciated!

Luke

June 19, 2009
I placed an order via telephone last week for flowers and birthday balloon delivery in Burlington.
Had a call to say they were lovely
Thank you/
Wendy

June 19, 2009
Good Afternoon,
I would like to thank the staff and associates at Brant Florist for the beautiful flowers delivered yesterday. They were arranged perfectly. Much better than I had expected and were delivered in a timely manner. This is the first time i have ordered flowers online and would recommend Brant Florist to anyone without any hesitation.

Thanks once again for placing a smile on my mom's face.

Yours Truly,
Anwar A.

June 19, 2009
I just want to say thank you for a very speedy delivery to my sister. My brother-in-law called me to say that the flowers are lovely and that my sister was cuddled up sleeping with the teddy bear that came with them. Having the flowers delivered so quickly and to know that she was cuddled up with the bear made me feel much better especially being so far away when my twin sister just had surgery.

Thanks again,
Sandi

June 17, 2009
My order was delivered successfully this morning. As my daughter was not at home at the time, your delivery person left the flowers on her front porch, out of harms way.

My daughter telephoned me to say she had received the flowers. As she loves butterflies, she was happy at the way they were incorporated in to the arrangement.

Thank you very much. I am more than satisfied with Brant Florist.

Margaret

June 16, 2009
Nice job! They sent me a pic, Thank you.
Terry

June 11, 2009
Thanks for a great job; my wife loved the flowers!

June 9, 2009
Dear Ken
Thank you so very much for your superb service. I have already received and email from the recipient of the flowers.

Kind regards
Sharon

June 9, 2009
Thank you, great service!

May 30, 2009
HI. I ordered flowers from Brant Florist for the first time online.
I sent them to my sister in Brockville. She called to say that the local florist shop had called her first to see if she was home. She was just thrilled with the arrangement and said that the flowers were gorgeous. A lovely variety of flowers as well as colours. Thank you so much for the attention to this.

Sincerely, Dianne P.

May 27, 2009
Dear Ken Bolt
The flowers have been delivered on Monday afternoon.
Thank you for he prompt and good service.
Janice F.
Singapore

May 20, 2009
The flowers are beautiful!
Thank You,
Alice

May 14, 2009
Hi Ken, I just wanted to say that the flowers were great. Thanks. My wife loved them. Plus, they still look great, just like the first day!
Robert S.

May 11, 2009
Thank you for the update. My Mum loved the flowers. Will keep using your services!
Ingrid C.

May 9, 2009
Thank you for the confirmation of delivery and the recipient was extremely pleased.
Thank you for your excellent service at this busy time of year.

Lesley T.

May 9, 2009
Thank you very much for the FANTASTIC service!
My mom was thrilled with her flowers today.
I will certainly be ordering from you for the next occasion.
Kelly E.

May 8, 2009
Thank you very much – my Mother just called and she loves the flowers!!!

May 8, 2009
Hi Ken,
Just wanted to say great job – you had my mom in tears with your alternate arrangement! Thanks for another wonderful arrangement.

Have a great day!
Ilona

May 6, 2009
Good Evening: My Mother received her flowers today and she took a picture of them and forwarded it to me by email. The flower arrangement is beautiful. Thanks again for the wonderful service.
Karen B.

April 29, 2009
Hi Ted,
Received your email with invoice attached.
Thanks for the flower delivery and your service.
Hope you have a great day.
Jo-Anne O.

April 26, 2009
Thanks for the service which is much appreciated!
Jerry L.

April 23, 2009
Thank you for being, in my opinion, the best florist in the country, and quite possibly, the world!

Lee M.

April 22, 2009
They are here and they are truly beautiful!

April 20, 2009
Thank you! Your service is perfect and the flowers were beautiful.

April 18, 2009
Hi Ann
Just to let you know, my aunt called Friday at 2pm our time from Italy and had received the flowers.
Thanks for your help!

Josie F

April 15, 2009
Thank you for such wonderful floral arrangements! It's great to have a place I know that I can call and always rely on.
Have a great day.

Apr 11, 2009
Just a simple, thank you!
Shelly S.
Ireland

Apr 9, 2009
Thanks Again!
Cyndi
PS don't know what I would do without you. I am always confident my mom or anyone will get the best of the best.

Apr 6, 2009
Thanks so much - she loved them!
Sandra

Apr 5, 2009
Dear Ken,

Thanks for the update. I had been unable to reply so far due to a crazy schedule. I am really pleased with the kind of service and products that you offer. We would definitely be choosing brantflorist again.
Thanks a lot!!

Regards,
Ramulu

Apr 4, 2009
I received a phonecall right after the flowers were delivered. I was told that they were outstanding and when described to me it sounded exactly like the arrangement on your website.
I am very pleased and will definitely order on-line with you again.
Jane G.

Apr 3, 2009
Last summer you provided a beautiful Azalea plant which I sent to a friend in Burlington. Just recently she sent me a picture of it now and it is absolutely beautiful - covered with blooms. The picture was put on Facebook and I'm sorry I don't know how to send it to you, otherwise I would! I've never seen such a beauty!
Thank you.
Audrey S.

Apr 1, 2009
The flowers were lovely and the recipient was thrilled.
Thanks for the great job!
Larry W.

Mar 31, 2009
Dear Ken,
Thank you for your assitance and good service. Delivery made yesterday as promised and everybody satisfied.
Hanna S.

Mar 29, 2009
They called and the flowers came at a low moment when they needed a lift, so thanks!
Ellen

Mar 25, 2009
Thank you so much, Audrey says the arrangement is beautiful and made the day feel very special!
Wanda

Mar 23, 2009
Dear Ken, thank you for letting me know about the flowers.
Sorry, I didn't realise they were going to be away, but thank you for following our instructions. I will use you again in the future.

Fiona F.

Mar 23, 2009
Beautiful arrangements as always. Thanks Margie.

Mar 2, 2009
thank you very much she loved them!
Sherry

Feb 26, 2009
Thank you - I already received a 'thank you email' and they were thrilled with the beautiful bouquet. Once again you make me look really good
Thank you!
Lorrie

Feb 26, 2009
I received a voicemail from the recipient describing how lovely the flowers were.
Many thanks for your time.
David

Feb 22, 2009
THank you . I don't order flowers often - it was a pleasure doing business with you - I'll know from whom to order another time.

Feb 17, 2009
Ken,
Thank you.
The flowers arrived on-time and were exactly as expected.
Much appreciated.

Ron W.

Feb 16, 2009
I just wanted to say "Thank You" for the amazing support and committment. My wife loved the Valentine's Day Flowers and I was deeply pleased with your services. I am currently deployed and you made it so easy for me to tell my wife how much I loved her. Thanks again.
JRH

Feb 14, 2009
Thanks for being prompt with the delivery! You guys are great! Have a great day!

Feb 14, 2009
Thank you very much! My girlfriend loved the flowers! I've bought flowers from you 3 times now. You guys are the best!

Feb 13, 2009
I would like to thank you again for your wonderful service.
John W.

Feb 11, 2009
Hey Ken!

Thanks for putting in the inquiry but you're right.. I found out first! They have arrived and have been accepted with great joy! Apparently they look amazing! Thanks for your help and great service!

ZP
Account Manager

Feb 6, 2009
Thank you for processing my request at such short notice. I was at the funeral home shortly after the flowers arrived. It is a beautiful arrangement and very appreciated by the family. Thank you again.

Karla S.

Jan 29, 2009
Hi Ken,
Many thanks.
I knew, but I appreciate the email. My daughter loved the flowers!
SJ

Jan 29, 2009
Hi Ken,

Just want to say a big thank you for delivering the flowers and teddy bears without a fuss. The recipients were most pleased with the arrangement and commented on how fresh the flowers looked. I must admit I was a little worried ordering flowers from the other side of the world but you certainly helped the process. I really did appreciate you replying to all my emails and no silly question of mine seemed to bother you. Thanks again, and I’ll keep you in mind for every occasion in the future. Too bad you aren’t in Sydney, Australia!

Best Regards,
Berta (from Sydney, Australia)

P.S. Thanks for the confirmation too!

Jan 28, 2009
Dear Ken, Thanks for following up. My friend got the flowers from her neighbour, she said they were lovely.

Thanks again & kind regards

Jamila Saidi

Jan 26, 2009
Dear Ken,
Thank you for the trouble taken with our order. I hear that all went well with the delivery on Saturday and the basket arrangement was admired. This was important to us, especially as we couldn't be there. Your help was much appreciated, thank you! with best wishes.

Gillian

Jan 23, 2009
Thank you kindly for the confirmation regarding our recent flower order.
You are appreciated!

Sincerely, Lenna R.

Jan 22, 2009
I want to Thank-you so much for the email confirmations and especially letting me know that it was delivered and to who...
A1 service..

Thanks,
Mike J.

Jan 18, 2009
My friend received the basket and absolutely loved it.
Thank you so much.

Jan 16, 2009
My neice loved her flowers and is thrilled with the Duck container!
Thank you so much for everything!

Thank you,
Have a great day!

Jan 15, 2009
Thank you so much for the confirmation of delivery.
Unexpected, but greatly appreciated!
Debbie

Jan 14, 2009
Thank you for your prompt and efficient service. Have a nice day.
Linda W.

Jan 14, 2009
My mom was very pleased with the flowers and vase you delivered!
Thank-you so much for this,
Stephen P.

Jan 14, 2009
Yes it did arrive last night..and was beautiful. Thanks!
Paula D.

Jan 14, 2009
Thank you!
Happy New Year!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Clayton and Sandra

Jan 5, 2009
Thank you for the quick delivery, we have already rec'd a call from the recipient.
Banka L.

Dec 29, 2008
Just wanted to say that the flower arrangement was beautiful. Thanks so much.
Merry Christmas and Happy New Year!
Regards,
Judith S.

Dec 29, 2008
Dear Ken Bolt,
Thank you so much for your beautiful delivery.
Wish you all a good end of the year and a healthy, happy and successful 2009.

Tera G.

Dec 28, 2008
The flowers were beautiful and they brightened Mom's day.
Thanks for your help!
Linda

Dec 28, 2008
The flowers were received as planned and were beautiful.
Thanks for your help.
Peter S.

Dec 26, 2008
Dear Ken Bolt,

"Only the people who do nothing, do not make mistakes". Apologies are accepted in these Christmas days.
Please deliver these flowers tomorrow... with an extra value and an explanation to my cousins why they did not received them in time.
I hope things will be better another time.
Regards,
Yves Augugliaro

Dec 24, 2008
Dear Ken,
Thank you for your quick response. As my Mom is now 80 yrs. old, she would not even realize that she should have contacted you right away. As it is, she did not tell me until today. I thank you very much for replacing the roses, and the 27th would be fine. I will let her know to expect them.

Once again, thank you very much. I have dealt with your company, personally and through my work, and I have never been disappointed with your service.

Yours truly,
Barbara

Dec 24, 2008
Hi everybody at brant florist.
Just to say a BIG thank you for the lovely flower my aunt loved them and as usual great service. Hope you all have a great christmas and new year. Many thanks.
Marie

Dec 23, 2008
Thank-you so very much!!!!!!!! She LOVED the flowers!!!!!!!!
Monique H.

Dec 18, 2008
Just wanted to say thanks for the quick delivery on my order. The recipient called shortly after she received them and said she loved the flowers. Special Thanks to Ken for changing my order last minute so easily for me when I changed my mind!
Jenn

Dec 17, 2008
Good Morning Margie

I just wanted to thank you for your prompt attention to this order. The flowers were very beautiful.
Regards,
Theresa M.

Dec 15, 2008
Hi Ken:
Just a note to thank you for the professional way in which you handled my order. I heard from my daughter today who told me that the flowers were beautiful. I thank you for doing such a wonderful job and please know that it is appreciated.

Shirley

Dec 15, 2008
Thank you. They made it!
Your service is spectacular.
Jeaniece M.

Dec 14, 2008
Thank you for your efficient service! Merry Christmas!

Dec 14, 2008
My sister received her beautiful poinsettia...many thanks.
Happy Christmas to you all.

Audrey M. (The Netherlands)

Dec 9, 2008
Thank you so much for your service. I am currentley in Iraq serving with the U.S army, and I'm away from my wife on her birthday. I was on the phone with her when she got the flowers and teddy bear, and she burst into tears. I'm so happy with your service. You helped me make my wife's birthday that much more special. I appreciate your prompt delivery and I will recomend and use your services again. Once again thank you.
N K.
Iraq.

Dec 8, 2008
Hi
We ordered them last week, from you.She received them and said they were beautiful and fresh and very prompt. I ordered and 2 hrs later she e mailed me and said she received them.
Thank you.

Nov 27, 2008
Jackie:

Just a brief note to let you know how pleased we were with the arrangement. It was very fresh, modern and uplifting.
Thank you.

Linda S.

Nov 26, 2008
Dear Mr. Bolt,
Thank you very much for your assistance; it is greatly appreciated.

Regards,
John K.

Nov 18, 2008
Thanks …. What GREAT service!!!!!

Cathy R.
Office Manager

Nov 13, 2008
Thank you for the great service. Our friends are delighted with the beautiful bouquet.

Yvonne

Nov 12, 2008
Thanks again for your fast service and I will be sure to call you again soon!
Have a great day and thanks.

CIBC Finance

Nov 10, 2008
Thank you- the flower arrangement arrived today and were said to be beautiful
Marie

Nov 5, 2008
Thank you very much for getting the flowers delivered. My mom was thrilled, and said they are beautiful. I haven't used Brant Florist since I was a young child (many...many...years ago!!) and wanted flowers delivered for my mothers birthday. I wanted a yellow rose included, and didn't have a lot of money. You sent a beautiful bouquet of flowers with a single yellow rose. You made a young girl very proud that day, and I have never forgotten.

Thank you again!
Cathy N.

Oct 30, 2008
The flowers for my mother's funeral were absolutely stunning. Everyone commented on their beauty.
Thank you for a job well done.

Doriana

Oct 28, 2008
Many thanks it was beautiful and very well received.
Regards Mike C.

Oct 27, 2008
THANK YOU SO MUCH.....
I can always depend on Brant Florist...all the best

Cathy M.

Oct 27, 2008
Thanks very much for the delivery confirmation, much appreciated!
Sandra C.

Oct 25, 2008
Thanks a lot from sunny South Africa my sister said it was beautifull and thank you for delivering it so close to the time even though I send the request so late.
Have a great day.

Hilda L.
South Africa

Oct 25, 2008
Dear Ken

Thank you so much. And a special thanks to the employee in Boston who was conscientious enough to deliver the flowers to a new address.

Best regards.

Galina K.

Oct 20, 2008
Thank you very much for an excellent service i will remember to use your company in the future.
Regards,
KIRAN C.

Oct 17, 2008
Hi:
I just wanted to say that the arrangement was absolutely gorgeous!
Great job!

Oct 14, 2008
Beautiful Flowers yet again! :D
Thanks very much !

Oct 13, 2008
Ken,
Checked with the recipients and they were absolutely delighted with the contents.
Thank you !

Dan S.

Oct 11, 2008
The flowers delivered yesterday to my sister in Burlington are lovely.
Many thanks.
Audrey M.

Oct 10, 2008
Hi .... I wanted you to know how very very pleased I was with the flowers I had ordered with you. They were sent on Oct. 10 08 to Brenda C. in Burlington. You did an excellent job Brenda replyed back to me the flowers were the best quality roses she had ever received.
I was most pleased to hear of the extra touch that you had added with the butterfly... it was a real nice extra touch with the flowers. I will order flowers in the near future and will be most pleased to do business with you again.

Thanks again for the wonderfull job you did ... just first place.

Richard S.

Oct 7, 2008
Thank you so much for taking great care of my order.
You have no idea how important this meant to my Mom to have all white daisies.
Thank you so much!

Sincerely,

Sandy G.

Sept 22, 2008
Thank you!

I appreciate how quickly you did this for me.
I will be happy to use you again in the future.

With Regards,

Bart B.

Sep 18, 2008
Dear Ken Bolt,

Thank you very much for all your care to have the flowers delivered.
Indeed i have heard from my niece and yes, she was thrilled to receive the really beautiful flowers.

Thanks once more and I will order again through Brant Florists.

Aylsa

Sep 16, 2008
Dear Ken,

Thank you for resolving the situation. Both the flowers and the box of chocolates were greatly appreciated by my cousin, and I think that including the latter was a nice touch. I will be purchasing from you again.

Judith Miller

Sep 14, 2008
Dear Ken Bolt,

Thank you very much, even on short notice you people over there at Brant have came through for me in a tight situation. I will use you guys anytime and pass your website on to everyone I know.

Thank you again,

Tim P.

Sep 2, 2008
I just wanted you to know that I am so very happy with all of the arrangements I have had you send, over this entire year. Thank you so much for keeping the arrangements so close to the pictures I chose. This last one to my Aunt where I requested the angel , was perfect. Thank you so much....I tell everyone, how great you are, as a on-line florist. I will continue to order all my floral needs, on-line with you.... Shirley

Aug 30, 2008
Many thanks for a great service to Dyers Bay...we have just received a telephone call to say a lovely plant arrangement arrived ...with butterfly as hoped for. So many thanks for the attention to detail and the speed of delivery.

Please pass on my appreciation to the florist concerned.

Grateful thanks from the UK.
Annie and Chris

Aug 11, 2008
Thank you Ken they told me that they did receive them and that they were absolutely beautiful . Matched perfect with their wedding colors.

Elaine

Aug 6, 2008
Thank you for the VERY prompt delivery - I couldn't believe it when they rang and said the flowers had arrived - less than 4 hours after I ordered!

Anita T.

July 29, 2008
To Whom It May Concern,

Thank you very much for your assistance with my floral order.
My aunt who passed away due to complications (she caught pneumonia) after surgery last Thursday, 7/24/08 lived in Burlington. We live in a suburb outside of Chicago and were unable to attend the funeral. I found your florist on the intranet. I was told that the arrangement was delivered as promised and the flowers were absolutely beautiful and perfect. My aunt loved flowers. She always had a large garden. We were so pleased to hear this news from our family. I just wanted to express our gratitude during this sad time for us. It was so nice doing business with a company like yours. I know that our family in Ontario used your company too and were pleased as well.

JoAnne C.
Morton Grove, IL

July 20, 2008
Thanks, Ken...

As always, I can count on you and the Brant Florist team, even from such remote places as Kandahar, Afghanistan!

My best to everyone,
Lee...

June 14, 2008
Thanks for the extra effort, Ken
Dad already called to thank me....it was another happy surprise!

Thanks again...it's really great doing business with a First Class Florist!

Dale S.

May 26, 2008
I just wanted to thank your organization as we have heard from the recipient that the flowers were beautiful. She just had surgery and returned home today to find the lovely flowers.
It is very difficult ordering things over the internet not knowing what the product will look like but to have a recipient who is a horticulturalist say that they are beautiful is a wonderful recommendation!

Dina R.

May 14, 2008
Hello,
I did speak with my mother and she loved the arrangement.
Thank you for being so prompt with your delivery.

Cathy K.

May 13, 2008
Happy to report my sister received everything on the 12th, and very pleased with it all, as am I with your excellent service!
I will be using you again in the future.

Thanks!

May 12, 2008
Thank you for the great service.
My mother-in-law said that the hanging basket was beautiful.
We will definitely use you again.

Anne T.

April 14, 2008
Thanks
She loved it!
Scott

April 3, 2008
I Would like to thank you for making a beautiful flower arrangement. I spoke with my mom this evening and she loved the flowers and so did all of the nursing staff at Joseph Brant Hospital on the 2nd floor.
I live in Cocoa florida and had to trust the internet to place my order, I will keep you in mind the next time I need to place an order.
Thank you again.
Cindy-Lou H.

March 27, 2008
I just wanted to thank you very much for getting the flowers so quickly and on time for the funeral that was out of town. I had such short notice of the funeral arrangements and I was very happy to receive a e-mail from my friend telling me how nice it was for her to see the flowers at the funeral home and that they were very beautiful she said.

Thank you so much.
I have been in your store to order flowers this was the first time that I use the internet and I was a bit worried that the flowers wouldn't get there in time but now I can rest and know that you will deliver.

Thank you again.

March 5, 2008
Dear Brant Florist,

Thanks for doing a really amazing job on my order! The flowers got there at the best possible time (early on Mother's day in London, UK) and my mom loved the colors and choices. I really appreciated this service--thanks, and good luck.

February 11, 2008
Mrs. H was delighted with the planted basket.
Many thanks.
Mary Lou

February 6, 2008
I used to live in Hamilton so remembered Brant Florist. I checked on the web for your website and found it.

Thanks for your assistance and for a very easy and beautiful website to browse. It may choosing flowers for a funeral much easier.

Sandi B.

January 30, 2008
She loved the flowers, thank you. J

January 28, 2008
I received a phone call..............
She was delighted with the flowers, and said the bouquet was huge!

Many thanks for once again, exceeding expectations!

Patricia P.

January 15, 2008
Hello Ken,

I just wanted to share with you this very positive feedback from my Harp teacher related to a purchase of flowers just before Christmas.

"Your beautiful flowers lasted until New Years. When the carnations finally started to wilt, I removed them, and the white flowers lasted another week. It was amazing. Thank you so much." Pat

As you can see Pat was a very happy customer :)

Have A Happy Day!
Francesca

December 28, 2007
Thank you so much,your efficiency does your company great credit!
happy new year,Joseph O.

December 21, 2007
Dear Brant Florist,

Thank you so much for the prompt delivery of the FTD Blooming Gourmet Gift Basket to my Mother. I have already heard from her that it is beautiful. What amazing service since I live in Belgium!

In the same purchase I requested the FTD Winter Delight Holiday Cactus to be delivered to my Mother-in-Law Betty Decent. Could you please confirm with me when this item is delivered.

Thank you,
Carrie Caunce

December 18, 2007
Dear Ken

I was on the phone with my wife when she recieved the flowers and she was as happy as one could be, again I thank you for this delivery. I always used your shop when we lived in Burlington and actually you probably would know Diane yourself as she used to be the manager at ____ plaza post office, anyway thanks again.

Doug W.

December 4, 2007
I am not sending this message re any inquiries, I am sending a Very Heart Felt THANK YOU!
The arrangements you took care of for myself and my mother were the most beautiful arrangements I have ever seen. The additional arrangement sent from Eaton was an uplifting arrangement with its very colourful effect, one of my favourite colours is orange and during the service I was able to look up and see the orange flowers clearly through my tears - it really helped during those moments.

Regards,
Karen P.

November 13, 2007
Thank you very much, mom loved her flowers, she said they were fabulous, and thanks so much for getting them straight to her before she went out for the day-all much appreciated.

Kind Regards,
Mary Anne F.

November 6, 2007
Dear Ken Bolt, Just wanted to say thanks for getting my order in on time after all the confusion. Also for being so attentive as far as the whole credit card fraud issue is concerned. It's good to see that someone out there is on the ball.
I hope I didn't cause you too much trouble.

Kind Regards, Louise P.

November 3, 2007
Just want you to know that the surprise delivery of such happy faces and bright colours of the flowers and the vase were so appreciated on a day when I was feeling so ill and so discouraged with pain.

Thank you.

Mrs. F.W. vom Scheidt

October 27, 2007
Thank you very much for accepting our order.
It's been processed efficiently and was delivered on time.
We are very impressed by your service.
While the flowers were gorgeous.
Again many thanks.

October 1, 2007
Dear Brant Florist!

Your service is excellent!
The package was received yesterday and made someone very happy.
The fact that you sent an email and called to confirm that it was actually received is a great business touch!!

Thank you again!
Nick S.
Budapest

September 30, 2007
Dear Ken,

Thanks for doing an amazing job with the flowers; the recipient was stunned, shocked, and amazed at your workmanship. I appreciate you doing such a great job with them, I'll be recommending you to anyone who ever needs your services ;)

Keep up the great work!
Davin

September 28, 2007
Hi Ken
Just wanted to thank you so much for your efforts. My friend was blown away by the American and Australian flags that were on the bouquet of flowers.

Thank You!

September 21, 2007
Thanks for following:
The flowers and arrangement were absolutely beautiful...we will use you again for sure....I will be recommending Brant Florist to anyone in the local area that asks me...thanks again we were more than pleased with the quality, delivery and follow up.
Sincerely,
Maryann W.

September 17, 2007
Dear Ken,
Thank you very very much for proceeding my order in a such short time. This is the second time you helped and saved me, you may not remember because you have so many customers but I Do remember what you have done to me and my orders. I really appreciate it.
To tell the truth, I kind of know you could make it. Anyway, I am looking forward to ordering flowers from you again soon.

Shunya T.

September 8, 2007
I just had a call from the recipient with the highest praises.
Thank you so very much.

A harrison

September 6, 2007
Just to let you know my aunt just phoned me and she's delighted with the flowers.
Thank you very much for your prompt service.

Regards, Gillian

September 4, 2007
Thank you very much for filling the order - I heard from the deceased's daughter that the flowers were lovely. When one is living so far away (Surrey, British Columbia) it is great to have a service like yours.

Joan M.

August 22, 2007
Hello Mr. Bolt,

Many moons ago, when I was in high school in Burlington, I bought flowers from Brant Florist. I've traveled all over the world since then, and now I work in the States. When it came time to send a message home, I went to your website because I remember the good service I had back in high school.

The way you handled this customer service technical error was not only prompt, courteous, and professional, it was extremely impressive. You have a customer for life.

Thank you for taking the time to explain, correct, and reimburse me for this problem. I'm looking forward to buying flowers through brantflorist.com again soon.

Pritam D.

August 21, 2007
Dear Ken
Thank you - they received it and were delighted!

Regards,
Riana

August 18, 2007
Hi Ken

Thank you so much for your excellent service. I truly appreciate you making such an effort to help us.

Kindest Regards
Fiona

August 6, 2007
Hello Brant Florist!!
Just to let you know that the flowers were delivered and I was told they were the most beautiful arrangement they had ever seen and it certainly cheered them up.

Thanks again. I will again choose Brant Florist,
Christine M.

August 1, 2007
Dear Brant Florist,
My Aunt is thrilled with her gift of roses, card, and chocolates..."the most beautiful flowers I've ever received", she said. She especially loved the card.
Thank you for such good service!

E-J Sherrington

May 28, 2007
Ken,
I am writing you to say thank you for your service.
My girlfriend, the recipient of the flowers was extremely pleased, and thought the flowers were beautiful. I will most definately be a return customer.


Thank you,

Casey Bowman

May 23, 2007
Thank you for taking care of our order.
The flowers were beautiful, they arrived on time, and were very much appreciated by all.

Thank you,

Lorna

March 15, 2007
Once again Brant Florist has surpassed all others with the excellence of product and 5 star delivery. Many thanks for all the care & professionalism you have shown in every transaction, reliability & quality second to none. My mother was thrilled with her St Pat's Day bouquet, she was on the phone from Burlington thanking me in Florida not 2 hours later than my online order. Truly exceptional, I am proud to recommend you to all others. Great job, and happy St Pat's!

Gayle E. - Florida

January 9, 2007
Thanks for getting back to me so quickly and answering by inquiry. I just want to let you know my sister called and said the flowers and arrangement were just "BEAUTIFUL". I want to thank you and Brant Florist for again doing a wonderful job.

Eric C.

December 28, 2006
I just wanted to say that the flower arrangement was beautiful and your service was great. I will definitely order again from Brant Florist.
Happy holidays.

Regards,
Judith

December 28, 2006
Dear Brant Florist ...
The order was received by mom and family told us it was VERY BEAUTIFUL!!!!!!!!!!!!!!!!!!
We will be doing business with you in the future!!
Thank you again and happy new year!!!!
THANK YOU!!
Rhonda

December 22, 2006
Ken,

I would like to thank you for the quick and speedy response to my email, and how my problem was addressed and dealt with. Thankyou once again, Brant Florist's is definitely going to continue to receive my business.

Merry Christmas,

Amy S.

December 19, 2006
You have done a wonderful job filling the order I requested for a funeral last Monday Dec 18. We were not able to attend but have heard wonderful compliments on your work - thank you for being so dedicated to your craft.
Merry Christmas
Lori P.

December 16, 2006
You guys are awesome!
Thank You and Happy Holidays...
:)

December 13, 2006
I actually just got an email from my gf, she said she loved it. She said there was a lot of stuff in it, chocolates and other stuff. I definitely scored some major points, thanks again for helping me, and after how my gf and I feel, I will definitely use your services again.

No longer in the 'doghouse'

Ryan

December 12, 2006
I received a call yesterday from the recipient of this bouquet and according to her description and elation, I have, once again, been well looked after by Brant Florist!
Thank you


Mary-Anne

November 7, 2006
Hi,
I wanted to thank you for a job well done.
My friend loved the roses and they were fresh.
Again Thanks.


Andre
br>
October 24,2006
Hi Ken,
Fabulous news. Thank you so much for your help. You have just earned a client for life !!!

Monika

October 7,2006
I certainly appreciate all the trouble you've gone to ......it was unfortunate, but, thanks to your excellent customer service and efforts made to rectify the situation, feel confident that it was just an unusual occurrence and will indeed use your company again in the future.
Thanks!

Cheryl M.

September 27,2006
Hello, My sister received the flowers I ordered through your website. They were delivered when specified and in beautiful condition. She emailed me a photo, and I am extremely happy with the arrangement, and she was too. So, thank you for the fantastic job. Again, thank you.

Cheers,
Tamara P.

September 15,2006
- a moment to say thanks.
"Mon amie" was very touched by the bouquet you put together for her.
Thank you for taking the time and showing care in preparing the thoughtful expression of my feelings for her - particularly on such short notice.
I have a feeling I will be requesting your touch again.

Andy

July 21,2006
I love your website!
So easy to use, and with the peace of mind that there are "real" people behind it. I placed my order late Wednesday night, and Ted called me first thing the next morning to confirm some french characters that hadn't gone through properly. I saw the flowers tonight, and they were fantastic. And the handwritten card adds just the right touch. The funny thing is that I could walk to your shop on my lunch hour, but it's so easy to sit back and take my time when using your website that I'll probably do it that way again next time.

Thank You!!

Tina McHugh

July 20,2006
Hi,
Thank you soo much for the prompt delvery of the sympathy flowers that I sent to my sister and brother-in-law. They loved the flowers and as it turned out they were in her favourite colours pinks and purples and are very bountiful and beautiful!

In response to the feedabck you wanted - here it is!!
I typed in Burlington Flowers or florists in burlington.
I used google to access your site - I was on holiday in Burlington at the time.
Thanks by the way - my family were so pleased with the arrangement and sent me some photographs of it - as I was on my way home back to the uk when they received them. Thanks again, and if I ever need to send flowers in the future you will be my first choice!

Carol

July 19,2006
Thank you for going that extra mile....really appreciated.

L. Broderick.

June 19,2006
We searched on the web for Mississauga Florist on yahoo.ca.
I wanted to use a Canadian local site, and the Neweduk funeral home link directed me to Teleflora, a US site with US prices. So I searched for a local site myself.
The family was very pleased with the flowers -- thank you.

Susan

June 13,2006
I went to Google and used the terms "florist burlington". Brant Florist came up first and the website seemed the most reasonably priced and easy to use.
K. Travers


June 3,2006
I am currently on tour of duty in Afghanistan and I'm unable to use credit cards for online purchases. Therefore your business enables me to send gifts to family members worry-free while I'm serving here.

Sincerely,

Chris
Corporal
Canadian Armed Forces

May 29,2006
Customer is in Mexico, Recipient is in North Toronto - We were the only florist who would take this customer's order Sunday morning and find delivery shop for the same day Sunday delivry.

Dear Ken,
Thank you for everything, for your service, for your kindness, for your help, I really appreciate this and you´ll be my florist from now on. It was very important to me the delivery today and you did it no matter what.

Thank you.
Alejandro Bustamante. Querétaro, México.

April 25,2006
Thank you for such amazing customer service. I am in France and was worried about sending flowers over the 'net from here, but you have made it completely agreeable.

The balloons were received, thank you very much!

Sincerely,
Amy

April 24, 2006
Good afternoon,

I just have to let you know that your website is one of the best I've been on in terms of selecting a product and completing the sale online.

I was very impressed with:
  • How the site tracked the various items I clicked on which made it very easy to remember
  • The checking out process was very straightforward
  • The option to pay with Interac was fabulous! - I have never seen that option before!

So thank you very much and I hope the flower arrangement I'm sending to my friend for her birthday matches my online experience.

Have a great day.

Jennifer Katzsch


April 15, 2006
Thank you very much for accommodating my request. The daffodils were fantastic! I will definitely be using your services in the future as well as recommending Brant Florists to my friends and associates.

Rachael Warriner

April 12, 2006
Thank you for sending the flowers to Pat & Joe (Burlington) ,they have sent me photos of them & they look beautiful. They were both thrilled with them.
Happy Easter
E. Gillespie (England)

March 25, 2006
Sent: Saturday, March 25, 2006 11:34 AM
Subject: RE: Brant Florist Web Order #BF6928

Don't fall into the trap of buying a paid link. The public is slowly getting smart enough to look deeper into Google searches and those clearing houses that just distribute orders to local shops will always have deep pockets. You'll just hit you bottom line hard trying to beat them at their own game.

Keep the faith - do what you're already doing well. The public will get smarter - it will just take time.

Besides you were an easy pick for me. My folks only live a couple of blocks off Brant Street and my girl friend, who was born in Burlington, is Maria.

Lots of good karma!
Cheers, Ian Harrop

To: Ian Harrop
Subject: Re: Brant Florist Web Order #BF6928
Ian Congratulations and thank you for choosing Brant Florist.

You are one of the few who know about paid links that make Google hugely rich with ads that suck folks into sites where they should never place an order for flowers.

(Google now have several billion dollars in cash and it all comes from those ads)

Please spread the word!

This is huge issue for local firms. What you may not know is that those US sites would just take your money and send the order to us to be delivered. Most of them are not REAL florists. Some are also bad because they skim orders. And of course we would have to pay them a rather large commission. Great for them! Bad for you and us!

Most folk seem to fail to understand that the flowers have to be delivered by a local flower shop anyways. Why not order directly from them?

But all is fair in business, war and love they say. So we just have to keep fighting and spreading the word.

Ken Bolt

PS Many have said well why don't you pay for an ad there too? I guess we may have to some day to defend our turf. But those pay per click links are expensive (sold by bidding) and the web sites that are just an office can afford to pay Google because their overhead is very low compared to a real flower shop with an actual physical location with stock, staff, etc.

Sent: Friday, March 24, 2006 5:32 PM
Subject: RE: Brant Florist Web Order #BF6928

I used Google looking for "Burlington Ontario Florist" you might be interested to know that two paid links came up at the top of the Google results that looked like they might be in Burlington but were in USD! I ditch those looked down further for a florist that actually was in Burlington.

If possible it might be best to deliver the flowers in the morning. I didn't think of this when I entered the order.

Thanks,
Ian Harrop

March 23, 2006
Thank you for the receipt.
I pulled up Burlinton florists on Yahoo as I like to find a local florist and not deal with FTD and the extra service charges!

Marg Tolton

January 5, 2006
We want to commend you on the beautiful centrepiece arrangement which was ordered by our son and daughter-in-law in Australia. It was enjoyed throughout the holiday season.
Thank you for creating such an outstanding product.
Again, thank you for making so many smiles possible this Christmas.

C Gibson

December 24,2005 - Customer placed 5 Orders at 3:00pm Christmas Eve.
I appreciate your efforts.
So far, all but one order for Christmas Eve delivery was completed.
I am really satisfied. Your efforts far exceeded my expectations.
In an effort to alleviate this added pressure to an already busy delivery season, I have activated some of your very handy reminder services for upcoming events.

Again, thank you for making so many smiles possible this Christmas.

Wendy Kehoe

October 20,2005
Thanks for your wonderful gift basket, sent to Mike Miguel. It was much appreciated by him, with high compliments of its contents and display.

til next order.
Barb Krupa

October 18,2005
Thank you so much and I trust that the flowers will be as nice as the last one's I sent from you people... These are going to the same lady, and she bragged so much about the quality and the beauty of the arrangement we sent her for her 80th Birthday.

Thanks for being there, on the web... What a great way to send flowers to those we love!

Sincerely,
Ruth Clark

October 12,2005
Hello Ken
Just writing to say thank you very much. Jeff loved the flowers and am very happy with the service. I will return in the future.
Once again many thanks.

Barbara

September 5,2005
Hi

Thanks for your email...and thanks for the prompt delivery. It's been an emotional time for them emigrating to Canada and the flowers etc cheered them up no end. I bookmarked your site when I placed the order and could be using you again.

Many thanks.

Nicola Hall

August 8,2005
Hi, thanks for your informative response. I emailed my son again and told him the flower arrangement didn't look as large as I expected and he said it was very large around 3, 1/2 feet tall, so the picture was not accurate as to size and he was very pleased with it....thank you again.

Your loyal customer,
Janis

June 10,2005
Thank you for arranging the delivery of the above in Romania. My compliments to the florist that did the bouquet. From the feedback I got it seems to be magnificent. I am awaiting a photograph.

Regards,
Walter van der Merwe

May 17,2005
The flowers that my mom received were breathtaking. Truly beautiful. One week later, they are still as lovely as when she received them. Thanks again.

The way you guys accommodated the short notice request to deliver the flowers before Mother's Day was fantastic. Great service from all who participated. I remain the "favorite daughter" thanks to you all!!


May 10,2005
Ken

I really appreciate your understanding in the matter. My mother was extremely pleased with the flowers and said she even cried a bit. While this might not mean that much to you, it meant the world to me as I am on the other side of the world here in Japan. If this is a bit boring I understand, but - rest assured - I will be letting everyone I know that the best way to send flowers back home is through brantflorist.com.

I wish you continued success and I feel confident you will do well for your ability to combine excellent business practice with human understanding. This sets you so far apart from other options in my mind that I feel somewhat duty bound to spread your good name.

Thanks again and all the best.

Kindest Regards,
John Pickering

May 6,2005
Hi there,

I just wanted to say thanks for the excellent service!
My Mother called this afternoon and was just floored by how beautiful the arrangement of flowers was.
Thanks for helping me make someones, who is very dear to me, day better.
Have a great weekend.

Richard Davy

May 4,2005
I shopped around, not having much luck in finding a user-friendly web florist until I came across your "ad" tied in with the canada.com website.
It was easy to access, fun to view and a breeze to place the order....and I'm sure delivery will be just as smooth.
Your latest customer!

Barb Krupa

April 27,2005
RE: Order number: 3328.
I just wanted to say thank you!
This was the first time I had placed an order with your company.
I only requested having birthday balloons delivered but you send a variety of "I love you", "thinking of you" and so forth as well. I guess the message for the card helped. :)
Thank you so much for a job well done.
I will definately use you in the future!!

Leslie

February 1,2005
Dear Brant Flowers,
I would just like to pay you a compliment of how well my order was handled over the phone all the way overseas from Hong Kong. I believe the name of the lady who helped me was Terina (and I hope I've spelled her name correctly). She was very patient, helpful, warm, and gentle in talking to her. I really appreciated her help she gave me. Thank you for your help.

Sincerely,
Brian Lo

January 28, 2005
Thank-you for getting it to her before she left the hotel that morning...
I will use your services in the future and I will also recommend you to others.

Sincerely,
Tim White
Very Satisfied Customer :-)

December 7, 2004
Thank you so much for the (#BF2312 - upsized) Christmas Centerpiece Arrangement. My friend at Comstock Canada was just overwhelmed at how beautiful the arrangement was. She is the envy of all the girls in the office. I hope that it brings you additional business.
Great job!
Thank you again.

Merry Christmas
Sandy McLean
Hoover Canada

December 6, 2004
Thanks for the reminder - I have already ordered my centrepiece to the Lechows and expect delivery to there new home on Dec. 10th. My order # is 1994 which I hope you have rec'd via the internet.
Thanks again and Merry Christmas to you all!

Nancy Brown
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